Why Live Chat Is A Can’t Miss Tool for E-Commerce Businesses

By Richard Aviles on Feb 08, 2018

In today’s era of instant gratification, waiting on hold for or pressing buttons on your phone for customer service is something that is outdated, and quite frankly, extremely frustrating.

From a personal stand point, there are few things less appealing that having to go through that process.

And I’m not alone. In fact, according to a recent report by Groove, only 44% of consumers reported having a positive experience via phone support.

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How Trump's New Tax Bill May Impact eCommerce

By Matt Duczeminski on Feb 06, 2018

As you’ve almost certainly heard by now, Congress recently passed its long-awaited - and long-debated - tax bill.

Topics: E-Commerce
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The Importance of Branding in E-Commerce

By Richard Aviles on Jan 23, 2018

When most people think about a brand, they think of the visual aspect: they picture a popular product made by the brand, or they think of the brand’s logo. But in reality, the components that make up a brand are far more than just visual elements.

In addition to the mental image your brand evokes in consumers, there also exists a group of ideas or associations consumers have regarding your company. And these ideas and associations can manifest both in a practical and psychological way.

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4 Simple Strategies to Build an Email List for Ecommerce Stores

By Greg d’Aboville on Jan 16, 2018

122%.

That’s the median ROI for email according to an eMarketer survey.

Put it another way, for every dollar you spend on email, you’ll get $2.22.

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7 Inventory Management Strategies to Help With Your Store's Success

By David Oragui on Jan 11, 2018

How you manage your inventory can make or break your business.

According to a report by Wasp Barcode, 43% of small business owners either use manual methods (pen and paper or spreadsheets) to track inventory or don't track inventory at all.

That's a disaster waiting to happen.

In fact, it's a disaster happening happening right now as e-commerce owners are throwing away millions of dollars each year due to improper inventory management.

Now's the time to change that.

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